4 Elul 5774
30 August 2014
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LSJS
London School of Jewish Studies

Terms and conditions

LSJS Purchasing, cancellation and refund policy

 Refunds, Cancellation and Transfer of Courses

A full or pro rata refund will be given in the following circumstances:

Where LSJS cancels, reschedules or prematurely closes an event or course

Where a student gives FIVE working days notice of withdrawal before the course is due to start

· Payments for refunds will be made within ONE calendar month

· LSJS cannot be held responsible for changes in students’ personal circumstances, which might prevent attendance. It is LSJS’s policy NOT to offer refunds on courses or events once payment has been made, but in extenuating circumstances where a refund is given it will be subject to a £5.00 administration fee.

· LSJS reserves the right to cancel lectures and classes which attract insufficient student registration.

Payments for pre-booked courses may be transferred to other programmes or lectures run by LSJS, at the discretion of LSJS management.

Final decisions rest with the Chief Executive.

Complaints

Any complaints about the office service (including these terms and conditions) or quality of the courses should be passed on to the Chief Operating Officer who will then determine the appropriate course of action, in conjunction with the Trustees of LSJS, depending on its severity.

Payment of courses

Admission to any LSJS course/ session will only be enabled once full payment for the relevant/ course session is received in advance of the shiur/ lecture commencing.

Right of admission

LSJS reserve the right to refuse admission to programmes to anyone deemed unsuitable by the Trustees or Management of LSJS.